How to Use ChatGPT to Make Your Customer Journey More Sticky

Read Time: 5 minutes

Greetings from the Solopreneur Deep Space! 👩‍🚀🌎

Are you ready to dive into the fascinating space of AI and business innovation? Today, we're exploring how to make your products irresistibly sticky using ChatGPT, with a special focus on a unique business idea: personalized wedding songs.

👰 Making Moments Memorable: Personalized Wedding Songs with AI

Imagine this: A website where wedding couples or wedding guests can select a melody the like, answer a few heartfelt questions, and voila – a customized wedding karaoke song that tells their unique story. Sounds like a dream?
Well, it's about to become a reality.

🎣 Hooked on Innovation: Applying Nir Eyal's Principles

I’ve sketched out a customer flow for this business and consulted ChatGPT to apply Nir Eyal's "Hooked" concepts at each step. The aim?
To create an experience that's not just satisfying but also habit-forming.

💡 Crafting a Sticky Customer Journey:
My Step-by-Step Process

Let me take you through the journey I embarked on to create a customer experience that's not just satisfying, but habit-forming.

1. Designing the Customer Flow

First off, I took a deep dive into understanding my customers' needs. I asked myself, "What are the essential steps my customers need to follow to get their custom wedding song?" This initial brainstorming was crucial in shaping the framework of the customer experience.

2. Visualizing the Journey

Next, armed with a clear vision, I turned to Figma to bring my ideas to life. Here, I created a visual representation of the customer flow. This step was instrumental in helping me see the journey from my customers' perspective, ensuring a seamless and intuitive experience.

3. Understanding 'Hooked' by Nir Eyal

To add that sticky factor, I delved into Nir Eyal's "Hooked." I asked ChatGPT to break down the main principles of this influential book. Understanding these concepts was key to creating an experience that not only attracts customers but also keeps them engaged.

4. Merging AI Insights with Customer Flow

The final and most exciting step was blending these insights with my customer flow. I uploaded my Figma drawing to ChatGPT and asked it to apply the principles from "Hooked" to each step. The AI's perspective was enlightening, offering unique angles to make each stage of the journey more engaging and memorable.

My Key Takeaway

Through this process, I've learned that creating a product that resonates deeply with customers is both an art and a science. It's about understanding their journey, infusing it with psychological insights, and continuously refining it with the help of AI. Stay tuned as we dive deeper into each of these steps in future editions!

🚀 Applying This to Your Venture

This isn't just about wedding songs. It's a blueprint you can adapt to your business idea. Remember, the initial ChatGPT output is a starting point – your creativity and iteration will bring it to perfection. As you experiment with ChatGPT, remember, it's a dance of refinement. The AI gives you a lead, but your insights and tweaks will make the performance shine.

🪩 Share Your Thoughts

Want to join me on this entrepreneurial journey?
Let me know you ideas for building the wedding song business.
Simply shot me an email.

Dive Deep Next Week:
Let me know, what topic should be highlighted more in the upcoming issue. Simply respond with “🍕” or “✌️”.

• 🍕 More AI-driven business ideas

• ✌️ Advanced ChatGPT tips for non-techies

Stay tuned,

Janosch